These Terms and Conditions govern your use of our website located at www.newshootspublishing.co.nz (the “Website”) and any related services offered by New Shoots Publishing (the "Company"). By accessing the Website or using any of the services, you agree to be bound by these Terms.

Use of Information

The Company takes the privacy and security of your personal information very seriously. By using the Website, you agree to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy. We may collect, use, and disclose your personal information for the purpose of providing our services to you, as well as for marketing and promotional purposes. We will not sell, trade or rent your personal information to third parties.

Privacy Policy

The Company's Privacy Policy can be accessed here, and it outlines how we collect, use, and protect your personal information. By using the Website, you agree to our Privacy Policy.

Returns Policy

Printed Books: If you are not satisfied with your book/s, you may return the product within 30 days of purchase for a refund or exchange. The book/s must be returned in its original packaging and must not have been used or damaged in any way. You are responsible for the cost of returning the book/s to us. Unfortunately we do not accept returns due to a change of mind.

eBooks: Due to the nature of our eBooks being digital downloads, we do not accept any refunds or exchanges. Please contact us directly if you experience any issues with your digital download.

Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of the Company and is protected by copyright, trademark, and other intellectual property laws. You may not use any content on the Website for commercial purposes without the prior written consent of the Company.

Limitation of Liability

The Company will not be liable for any damages arising from your use of the Website or any services provided by the Company. In no event shall the Company be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or goodwill.

Indemnification

You agree to indemnify and hold the Company and its affiliates, officers, directors, agents, and employees harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your use of the Website, your violation of these Terms, or your violation of any rights of another.

Changes to Terms and Conditions

The Company reserves the right to modify these Terms at any time without prior notice. Your continued use of the Website or any of our services after any modifications to these Terms will constitute your acceptance of the modified Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of New Zealand. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

Liability

Subject to the provisions of this clause, to the extent permitted by law:

All warranties, representations and guarantees (whether express, implied or statutory) are excluded; 
We will not be liable for any indirect losses or consequential damages of any kind suffered or incurred by you; and
We limit our liability to the replacement, or replacement cost and the delivery cost, of the relevant goods at our option.
If you are not acquiring goods or services from us for business purposes, you may have rights and remedies under the New Zealand Consumer Guarantees Act 1993 in which case the above exclusions and limitations (and any other provisions in these terms of trade which limit or exclude the rights and remedies available to you) will not apply to the extent these are inconsistent with your rights and remedies under that Act. If you are acquiring goods or services from us for business purposes, the New Zealand Consumer Guarantees Act 1993 will not apply.

Contact Us

If you have any questions about our Terms and Conditions, please contact us here.